вторник, 28 сентября 2010 г.

Smoke stick

Let me start this review by saying we DO NOT recommend Smoke Stick as your electronic cigarette provider. Through our testing we found their customer service to be practically nonexistent and not knowledgeable about their products. Smoke Stick’s electronic cigarette prices are also a quite high and given their customer service their e-cigs should be much less expensive than everyone else because it doesn’t seem that they have any staff to pay.

Before we ordered any electronic cigarettes we first reached out to the company in an effort to find out what they believe makes their electronic cigarettes stand out. When we first tried to contact them we did it via email and we actually got a response in just over a couple of hours. However, in the email we sent, we asked several different questions about their electronic cigarettes and the response we got was “Hi are you interested in our electronic cigarettes?”…

The first thought was just a simple wow is it that obvious. We decided to give them another chance as maybe they simply just didn’t understand our questions. We replied back and broke down the questions to their simplest form. We waited 72 business hours and never received a reply from Smoking Stick. We then sent another email asking why we never received a reply to our previous email and got an answer within less than an hour saying “I am sorry I have been really busy.” Smoking Stick could not answer these simple questions an example being if they make their own E-liquid that is used to fill their electronic cigarette cartridges and things like that.

We went to order their product and found that they have no selection for flavors what so ever. All they had to choose from were regular and menthol flavored electronic cigarette cartridges in 3 different strengths of nicotine, however, their menthol had no selection to the strength at all. You could only purchase the electronic cigarette cartridges in packs of 5 unless you are willing to sign up for their monthly refill program which is $40 a month and you get only 25 cartridges. Which makes each cartridge about 2$ a piece almost double the cost of their competitors.

The electronic cigarettes work just like SmokeStik electronic cigarette and BLU electronic cigarettes. They are a 3 part design just the electronic cigarette battery, the atomizer, and the e-cig cartridge. Smoking Stick’s starter kits start at $79.99 and go up from there. The carrying case for their e-cigarette is actually the charger as well so you can charge it anywhere you bring the case.

In closing we highly recommend that you DO NOT purchase the Smoking Stick electronic cigarettes. Smoking Stick’s customer service just isn’t up to par with their prices and we do not see this company lasting very long. They have limited electronic cigarette selections and nothing about Smoking Stick really stands out or makes them worth the money. If you are looking into Smoking Stick we would recommend looking into SmokeStik electronic cigarettes instead. Just read some of the customer reviews below and there wont be any doubt that the other companies are the better way to go.

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